This privacy policy (the “Privacy Policy”) is applicable to the epaCUBE.com website, 201 Main St., Suite 600, Fort Worth, TX 76102, US, and its subsidiaries or affiliates (“This Website,” “We”, “our” or “us”). This policy does not apply to the websites of our customers or to the websites of any other third parties, even if links to their websites are on our website. We recommend that you review the privacy policies of the other parties with which you interact.

This Privacy Policy governs information we collect from you when you use any of our products or This Website. This Policy also outlines our specific practices with regard to collection, use, processing, transfer and/or storage Personal Data (as defined below).

For purposes of this privacy policy, “Personal Data” means information that can directly or indirectly identify you as an individual, such as your name, telephone number, address, billing information and email address or other similar information.

We may also seek your explicit consent to process certain Personal Data collected on This Website or volunteered by you. Kindly note that any consent will be voluntary. In case you do not grant the requested consent to the processing of your Personal Data or if you later inform epaCUBE (in accordance with the “Contact Us” section below) that you do not want epaCUBE to further process your Personal Data, the (further) use of certain offerings or services of epaCUBE may be either not possible or limited in scope.

 

When do we collect Personal Data?

 

We may ask you to provide Your Personal Data when you:

 

  • Use This Website;
  • Contact us, using our contact form
  • Subscribe to our newsletters, promotional emails or other materials;
  • Request information about our products, quotes, downloads or white papers;

 

Personal Data We Collect

Personal Data we request may include your email address, name, home address, and telephone number. We may also collect demographic information, such as your business or company information. Forms that you choose to complete will indicate whether information requested is mandatory or voluntary.

We may collect information about your visits to This Website, including the pages you view, the links and advertisements you click, search terms you enter, and other actions you take in connection with This Website. We may also collect certain information when you visit This Website or third-party websites, such as your Internet Protocol (IP) address, browser type and language, access times, the Uniform Resource Locator (URL) of the website that referred you to our website and to which URL you browse away from our sites if you click on a link on our sites. We may also collect information when you open email messages from us or click on links within those email messages.

We may combine the information we collect as a result of your interactions with us with information obtained through other sources in order to offer you a more consistent and personalized experience in your interactions with us. We may also supplement the information we collect with information obtained from other sources.

 

Website Analytics

We may also partner with selected third-party vendors such as Google Analytics, to allow tracking technologies and re-marketing services on the Site through the use of first-party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Site, determine the popularity of certain content and better understand online activity. By accessing the Site, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want information to be collected and used by tracking technologies, you can visit the third-party vendor and request to be opt-ed out.

 

How We Use Personal Data

We use your Personal Data to:

 

  • Send communications to you, such as, information about products and services available from our portfolio, event announcements, important product notices including those announcing changes to our terms or policies, information about particular programs in which you have chosen to participate, surveys, promotional offers and other related communications;
  • For other uses that may be necessary or useful in order for us to provide the services you have purchased;
  • Advertise and market our software product lines by delivering targeted advertisements on This Website and other sites;
  • Administer, customize, personalize, analyze and improve our products, services (including the content and advertisements on This Website), technologies, communications and relationship with you;
  • Enforce our conditions of sale, website terms and/or separate contracts (if applicable) with you;
  • Prevent fraud and other prohibited or illegal activities;
  • Protect the security or integrity of This Website, our business, or our products or services; or
  • Otherwise, as disclosed to you at the point of collection or as required or permitted by law.

 

Transfers of Personal Data

Personal Data we collect may be stored and processed in the United States. We ensure that such storage and processing is subject to appropriate levels of protection to safeguard your Personal Data. Further, epaCUBE ensures that for any transfer of Personal Data to a country outside the EU/EEA it has adequate safeguards in place for the transfer of personal data to third countries. These safeguard may include agreements incorporating the EU standard contractual clauses.

 

Breach Notification

epaCUBE takes its responsibility for managing security and compliance very seriously and has established policies, processes and controls designed to ensure the protection of your Personal Data, including a variety of security strategies intended to prevent unauthorized access to your Personal Data.

 

epaCUBE evaluates and responds to reports of incidents that might involve unauthorized access to Personal Data. If we become aware that Personal Data has been compromised or mishandled, we report any such action or activity to you in accordance with prevailing legal and/or contractual requirements.

 

Selecting Your Communications Preferences and Opting Out of Marketing

You may choose to receive or not receive marketing communications from us by indicating your preferences. If you would prefer not to receive future marketing communications, or wish to change or modify information previously provided or delete inaccuracies, please contact us via our website contact form here. Upon receipt of your request, your information will be updated as soon as possible, but no later than ten (10) days after our receipt of your request. We will respond to all requests for access to your Personal Data within 30 days. We will retain your Personal Data for as long as your account is active or as needed to provide you services and as necessary to comply with our legal, regulatory or compliance obligations. Even if you opt out of receiving marketing communications, we may still communicate with you in connection with servicing your account, fulfilling your request, or administering any promotion or any program in which you may have elected to participate.

 

Collection and Use of Children’s Personal Data

 

We take children’s privacy seriously. We do not knowingly collect Personal Data from children under the age of 13 through This Website. If you are under 13 years of age, please do not submit any Personal Data through This Website without the express consent and participation of a parent or guardian.

 

How We Secure Personal Data

We are committed to protecting the security of Personal Data. We use a variety of security technologies and procedures to help protect Personal Data from unauthorized access, use and disclosure. When you provide us with sensitive Personal Data (such as financial information) we encrypt that information via SSL. While we strive to protect your Personal Data, we cannot ensure or guarantee that the Personal Data or private communications you transmit to us will always remain confidential, and you do so at your own risk. If you have any questions regarding security you can contact us at info@epacube.com.

 

When we use your Personal Data in connection with a SaaS product or service, the data will most often be encrypted both in transit and at rest. When we do engage third party providers for various services, including cloud hosting services for certain aspects of our offerings, we rely on the public policies and protections of those globally available services for the protections we apply to your Personal Data. For a breakdown of the policies of our primary cloud hosting service providers, please visit the Security Guide(s) for the products you are purchasing or using.

 

This Website may contain links to third-party sites. We cannot control and are not responsible for the privacy practices of such third-party sites. We encourage users to be aware when they leave This Website, and to read the privacy policies of each website they visit. This Privacy Policy applies only to This Website.

 

Effective Date and Notification of Changes to our Privacy policy

This Privacy Policy is effective as of March 1, 2021. We reserve the right to change this Privacy policy at any time. We encourage you to periodically review this Privacy Policy.

Contact Us If you have questions or concerns regarding this Privacy policy, please contact us here or via postal mail at 201 Main St., Suite 600, Fort Worth, TX 76102. If you would like to request to view, edit or delete your private information, or if you have a complaint or concern about a violation of your privacy rights, contact us. We will retain and use your Personal Data as necessary to comply with our legal obligations, resolve disputes, enforce our agreements, and for other necessary business purposes.