Dallas Business Journal Features epaCUBE in Article About the Amazon Threat to Distribution
A big thanks to Brian Womack of the Dallas Business Journal for featuring epaCUBE in an article about the threat the distribution industry faces from Amazon.com.
If you’re in the distribution industry, you are already tuned into Amazon’s encroachment into B2B procurement. Purchasing agents working with distributors want an easy and consistent buying experience when they go online – they want an Amazon-quality experience. But they also expect more. They want the same customer experience they would get if they walked in or called their rep for simple purchases. Distributors have to meet the threat by being as good as Amazon at simplicity and better than Amazon at customer experience. epaCUBE helps distributors improve their customer experience by better analysis of customer segmentation, pricing and share of wallet.
The article did a great job of outlining both the threats and potential for distributors from Amazon. It also highlighted epaCUBE’s commitment to increasing profitability for distributors.
The company is giving more pricing clarity for what the distributors can – and should – charge customers for often thousands upon thousands of products. That’s crucial for a market that grapples with thin margins.
In addition to highlighting the growth and profitability of epaCUBE itself, the article goes deeper into epaCUBE’s commitment to it’s current users and the distribution industry in general when it comes to meeting the Amazon threat. It highlights areas where epaCUBE is exploring new investments to help distributors move forward with their e-commerce strategy.
…Dunham is seriously considering raising at least $2 million more to help it expand into a fresh product line to assist customers increasingly concerned about e-commerce giant Amazon, which already has been moving into the market. epaCUBE could provide online tools for selling those various products in an industry that still relies heavily on human interaction and phone calls.
Womack also interviewed epaCUBE user Ben Nitz of Werner Electric in Wisconsin. That made us especially proud, as Ben is one of our power users who will be joining us at our upcoming eMPG meeting on September 16-18 in Fort Worth.
“We’ve been on a journey to expand our profitability,” Nitz said. “I think the product has been awesome for us. It’s a tool that can take all of our transactional data, analyze it and spit out some recommendations on where we should focus.”
The article is behind a paywall, but you can read it here:
Dallas Business Journal: Fort Worth software company eyes potential funding for industry under threat from Amazon